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16 Years
Sweet Memory
Sweet Memory Professional IT & Repair Technicians can provide the needed Computer Repair and IT Services for consumers and small to medium sized businesses. We offer savings on Computer repair & upgrades, Computer diagnostics, repairs of laptops, desktops, servers, network infrastructure, Apple mobile devices and Samsung mobile devices. Sweet Memory provides customized professional IT services, IT consulting and computer support in San Francisco for small to medium sized businesses, and corporate branch offices. We are experts in Windows, Mac OS & iOS, and Android. Offering cost-effective complete office solutions, emergency services and repairs, and supplementary IT services, working with your IT staff. Cost-saving service plans and pay-as-you go rates designed to fit your needs. Repair service, upgrades and maintenance for computers, network infrastructure and Apple & Samsung mobile devices.
Rated 5.0 This place is amazing. I called in about getting my iphone 6 screen repaired. The owner was extremely nice and accommodating. I went in around lunchtime and since it was a little repair, I was in and out of the store in less than 5 minutes. I will be sure to go here any time I have future phone/computer issues as the location is quite convenient and the staff is great. THANKS!!!!
Rated 1.0 Nightmarish experience getting a Samsung phone repaired. Go here at your own risk. Went in with a Samsung phone that had a broken headphone jack. In the process of repairing my phone, they cracked my screen and charged me an additional $300 to replace my screen. After repair, the headphone jack still did not work. They said it was likely a 'firmware' issue and they couldn't do anything about it. Two weeks later my charging port stops working, and I can only charge my phone wirelessly. Additionally, the screen they broke and replaced was a horrible knockoff. It immediately got a number of huge scratches / gouges, while my original screen never did. The screen then shattered 3 weeks later after it fell 3 feet. To make matters worse management wasn't even apologetic and when discussing immediately went into legal / defense mode.
Rated 5.0 The guys in Sweet Memory IT are absolutely amazing! I highly recommend this shop! They fixed my laptop (after I spilled coffee on it), now it works perfectly fine. Great service, super-fast. Thank you so much!
Rated 4.0 This guy was awesome, told me the truth and delivered earlier than promised.
Rated 5.0 I poured coffee all over my new mac book pro retina 13.3 late 2013. I was devastated. two different labs wanted to replace what they thought was the problem and could not guarantee that after replacing the computer would work again. I found Sweet Memory on Yelp and had the computer brought to them. They offered to fix it for less than half the price, kept me up to date about what was going on with the repair they had to order a part in and now the computer works beautifully again. I heartily recommend!