Trusted Loan Services in Richmond Metro Area

• - 5/5

In Years Past, Warren has helped me refinance my home twice reducing my debt each time. He is a great guy and you will enjoy him immensely and be pleased by the reduction in your monthly mortgage payments. I highly recommend him to you. :-)

• - 5/5

I recently refinanced my home loan and couldn't be happier with the experience! The process was smooth, and the team at walked me through every step. They were transparent about all the costs involved and helped me find the best rate available. I ended up with a lower interest rate, which significantly lowered my monthly payments. The customer service was outstanding — I always felt supported and informed. Highly recommend this service to anyone considering refinancing their home loan!

• - 5/5

I can’t thank Chris and processing team enough for their incredible work on what turned out to be a very challenging file. Despite multiple complications — from income verification issues to documentation delays — they remained calm, professional, and solutions-focused throughout the process. Their persistence, attention to detail, and constant communication made all the difference in getting this loan to closing. It’s rare to find someone so dedicated and knowledgeable, especially under pressure. I highly recommend Chris for anyone needing a true expert who can handle even the most complex loan scenarios.

• - 5/5

I had an excellent experience working with Ensure Home Loans LLC. Rohini, was exceptionally clear and thorough in explaining every aspect of the process, which made everything much easier to understand and significantly reduced the stress involved. She took the time to walk me through the details, patiently answered all my questions, and ensured I felt informed at every step. Her transparency and support gave me great confidence in making the right decisions. I highly recommend Rohini to anyone seeking a smooth, knowledgeable, and supportive mortgage experience.

• - 5/5

I’ve been a loyal customer of Ensure Home Loans for over a decade, and I can confidently say that Yojana is the best loan officer I’ve ever worked with. Her knowledge, professionalism, and dedication make the mortgage process smooth and stress-free. Whenever any of my friends or family need a mortgage, I refer them to one and only company—Ensure Home Loans—and to the expert I trust most.

• - 5/5

5/5 Stars I recently worked with Yojana to secure a loan, and I couldn't be more impressed with the level of support and expertise they provided throughout the entire process. From our initial consultation to the final signing, Yojana and their processer (Shree) was always available to answer my questions, address my concerns, and guide me through each step. Their professionalism, expertise, and commitment to customer satisfaction are truly exceptional. If you're in the market for a loan, I highly recommend Yojana. They will work tirelessly to find the best solution for you, and their support and guidance will make the entire process much less stressful. Thank you, Yojana, for an outstanding experience!

• - 5/5

I had a fantastic experience working with Sowmya as my home loan originator. From start to finish, she was incredibly helpful, attentive, and responsive. What truly stood out was her creativity and dedication in structuring a loan deal that not only met my needs but actually helped me save significantly. She took the time to understand my situation in detail and came up with smart strategies to get me the best possible rate and terms. Her knowledge and professionalism made the entire process smooth and stress-free. I always felt that she was looking out for my best interests, and that gave me great peace of mind. If you're looking for someone who is resourceful, client-focused, and genuinely committed to helping you succeed, I highly recommend working with Sowmya. She exceeded my expectations, and I’m very grateful for her support.

• - 5/5

It was a great experience working with Nizar to secure our first time home buying loan. He took great pains to explain to us the entire process, he was with us during all the steps and made it very easy and stress free for us. Trustworthy, knowledgeable, has a lot of empathy and patience and he is a wonderful human being. He and the team are the best.

• - 5/5

Vijay demonstrated exceptional patience to ensure the customer secured the best possible rate. Rather than rushing to close the deal, he waited over six weeks after the preliminary approval, prioritizing the customer's long-term benefit over a quick closure. Throughout the process, he kept the customer well-informed, clearly explaining the pros and cons of locking in the rate at different points. He also ensured a smooth and seamless closing experience by effectively coordinating with the lender.

• - 5/5

We had an amazing experience working with Nizar on our home loan. He was incredibly knowledgeable, responsive, and made the whole process smooth and stress-free. Nizar took the time to explain everything clearly and helped us get a great rate.He was always available when I had any questions. Highly recommend your services! Thanks a lot

• - 5/5

From Ensure home loan we worked with LO Yojana S and she discussed about how easy we can apply and what the best options suits to our loan it’s was very clear communication from her. The application process was straightforward and definitely recommend to try Ensure for your best possible experience and better interest rates without having any hidden costs. Approval took about two weeks and she spent decent time with us to go over complete paperwork and answered all of our questions as needed!!

• - 5/5

I recently completed a refinance with Ensure Home Loans, and I had a great experience working with Kathy, loan processor. She was incredibly patient, responsive, and helpful throughout the entire process. Her prompt communication and attention to detail made everything smooth and stress-free. Thank you, Kathy, for your outstanding support!

• - 5/5

Ensure Home Loans LLC exceeded my expectations from start to finish. The entire team was professional, responsive, and made what could have been a stressful process feel easy. The rates were competitive and the service felt personalized. I’d absolutely recommend them to anyone looking for a trustworthy home loan provider.

• - 5/5

Huge thanks to Victor and Alvin for their outstanding support during the loan process. Victor was always responsive, professional, and made everything feel seamless. Alvin’s leadership kept things moving smoothly with clear communication. Grateful to have had such a reliable team by my side. Keep up the great work!

• - 5/5

Nelson and Sophia are truly the unsung heroes at Ensure Home Loans. While most of the spotlight often goes to the front-end loan process, it’s their behind-the-scenes coordination that keeps everything running smoothly. They consistently go above and beyond — working tirelessly to connect loan officers, the processing team, and management to ensure seamless communication and timely progress. Their efforts in organizing helpful sessions and internal support not only enhance team efficiency but also reflect their genuine commitment to both client success and team development. It’s easy to overlook the roles that don’t get public attention, but Sophia and Nelson’s impact is deeply felt by those of us who’ve had the pleasure of working with them. Thank you both for your hard work, dedication, and the difference you make every day. Your contributions truly deserve more recognition

• - 5/5

Thank you Ensure team. We had a very pleasurable and professional experience using your services. Anusha was amazing. Her experience and patience to explain all the particulars made it simple and easy to understand Cassie was great in her follow up to get everything finished on time. We highly recommend your group to assist future home buyers. They will also be in very confident hands. Highest regards, Fernando and Dolores Martinez.

• - 5/5

I am an employee at Ensure, and it has truly been a wonderful experience working here. Anil Sir and Yojana Ma’am are incredibly enthusiastic and passionate about their work, which creates a motivating environment for all of us. The entire team is very supportive and always ready to help—making it a great place to grow both personally and professionally.

• - 5/5

I had an excellent experience with Ensure Home Loans. The team was incredibly responsive, knowledgeable, and genuinely cared about helping me find the best loan options for my needs. They guided me through every step of the process with clear and consistent communication, which made the entire experience smooth and stress-free. I truly appreciate their dedication and support, and I highly recommend Ensure Home Loans to anyone looking for a trustworthy and efficient mortgage partner.

• - 5/5

I am incredibly grateful to Stella at Ensure Home Loans for her exceptional service and expertise. From the very first interaction, she displayed remarkable patience and professionalism, ensuring I fully understood every aspect of my loan details, loan payments, and information, and account updates. Her deep knowledge of accounting and extensive experience with Ensure Home Loans make her an invaluable asset to customers navigating home financing. Stella goes above and beyond in handling all customer inquiries related to my loan payments, demonstrating her unmatched expertise and dedication. She provides clear, comprehensive explanations, making even complex financial matters easy to understand. Her attention to detail, willingness to assist, and customer-centric approach create a seamless and stress-free experience. Thanks to Stella’s guidance, I felt confident and well-informed throughout the process. Her commitment to excellence sets a high standard for customer service. I truly appreciate her support and highly recommend her to anyone seeking expert assistance with their home loan needs!

• - 5/5

Absolutely Outstanding Service! Working with Ensure Home Loans LLC was an incredibly smooth and stress-free experience. From the first call to closing, the team was professional, transparent, and truly dedicated to helping me get the best possible loan option. They answered every question with patience and clarity, kept me informed at every step, and made the entire home loan process feel easy. I highly recommend Ensure Home Loans LLC to anyone looking for reliable and efficient mortgage services. You won’t be disappointed

• - 5/5

It has been an absolute pleasure working with Ensure Home Loans. They are consistently responsive, organized, and proactive in communication, ensuring that every step of the process moves forward smoothly and efficiently. Their ability to coordinate between all parties and stay on top of details makes a huge difference in getting things done on time. Nelson is always available when needed and goes above and beyond to support the team and clients. A true asset to the company—reliable, resourceful, and a joy to work with. Highly recommend and appreciate the dedication and professionalism they bring to every transaction.

• - 5/5

Nicholas, No words to describe your professionalism!! Thank you so much for the 1000 calls, emails and text messages during the last 2 years!! We achieved our goal to own a HOUSE! ?? Thank you for this Beutiful present!!

• - 5/5

After the first bank left us high and dry, NBI closed the loan within a week! They beat the rate and fees of the traditional bank and were an absolute pleasure to work with. Can’t recommend NBI enough!

• - 5/5

NBI worked with us to mortgage a second home, we had a tight timeline and they were great at pulling it all together in a high pressure situation. Highly recommend this firm.

• - 5/5

I cannot say enough good things about the entire team at NBI Financial! They are extremely knowledgeable and communicable throughout the entire process. It was a pleasure to work with them and I highly recommend their services.

• - 5/5

Couldn’t recommend NBI enough. Joe started working with us in February 2024 and stuck it through until our house was completed and we closed in December 2024. Joe has a strong commitment to customer service and making sure home buyers are in the best position possible to close on their homes. Communication, transparency, honesty and trust is everything that we got during our home buying process. This should be your first phone call if you are looking to buy a house!

• - 5/5

The team was extremely professional, explaining programs like FHA, VA, and jumbo clearly. Communication was top-notch. The only small hiccup was a slight delay on a form, but they fixed it quickly. Overall fantastic!

• - 5/5

VVR Loans secured me an excellent rate, and the online portal made uploads effortless. Only suggestion: expand weekend availability for consultations. Still, I highly recommend them

• - 5/5

Worked directly with Pavan (and his amazing team) who provided clear communication, rate comparisons, and kept everything on track. A truly professional and reassuring experience

• - 5/5

I locked in a low rate quickly, the document system was secure and easy, and they delivered on their promise of fast closings. Really efficient and reliable

• - 5/5

VVR Loans really puts clients first. They took time to walk us through all our mortgage options, explained every detail clearly, and walked us through the process from application to closing. Felt like family, not just another customer

• - 5/5

Their advice was spot-on and the process was clearly explained. Everything ran smoothly. The only thing I’d love is a few more weekend hours for consultations—but still a very strong experience

• - 5/5

I locked in a fantastic rate and the staff was helpful throughout. There was a small delay in coordinating signatures, but they resolved it quickly and kept me updated the whole way

• - 5/5

They provided a free quote within 24 hours, offered customized comparisons, and let me upload documents securely online. I closed my loan quicker than expected with excellent customer care.

• - 5/5

From our first consultation to closing, the team was incredibly responsive and professional. They guided me through every step, handled the paperwork digitally, and made refinancing my home completely painless

• - 5/5

Lowest Rates Home Loans delivered exactly what their name promises—an unbeatable mortgage rate in Cary. The entire process was fast, transparent, and easy. They explained all of my options clearly and got me a loan in no time. Highly recommended

• - 5/5

Gaurav is an amazing person to work with. He helped me get my first home, much before the 30 day contract deadline

• - 5/5

The most Transparent person I have ever met. As a first time buyer, I was very nervous… He messages every time – ‘Clear. Simple’. It was indeed the case working with him. If I ever buy another home, he will be my first choice

• - 5/5

I had a fantastic experience working with Gaurav on my property mortgage – super friendly and easy to talk to, and very transparent, which made the whole process way less stressful making sure everything went smoothly from start to finish

• - 5/5

Gaurav guides wonderfully throughout and makes the process of refinancing home look easy. Very patient, knowledgeable and importantly have time to talk us through every detail. A definite go-to person for refinancing

• - 5/5

I had an amazing experience working with Gaurav on refinancing the home. He is very well available to talk and clarify my questions, I highly recommend him for your home/commercial loan/refinancing needs

• - 5/5

have closed my home last week, and it went all smooth on the mortgage part, thanks to Sai! I will recommend Sai to everyone in the market looking to buy a home or even for refinance. You can talk to different lenders and decide, I did the same. I talked to different lenders, including Jim/Chip Bartels; amazingly, Sai's terms and interest rates beat them by a huge margin! And my closing costs are amazingly low (Low as in you will save around $4000). Working with Sai was very pleasant; he provided me with all information needed upfront so the process started fast, and he answered all the questions patiently. Since I am a first-time homebuyer, I did not understand the process and asked questions repeatedly, which he answered patiently as it was the first time. He is very professional and keeps you updated with what comes next so you would be ready and prepared. Thanks, Sai, for helping me with my lending needs in this tough time and finishing it so perfectly.

• - 5/5

Sai was amazing. I closed my house last week, and it was so smooth. He kept me up to date on every step of the process of my mortgage application. Being a first-time homebuyer, I felt very comfortable and confident working with Sai. He answered all my questions in a matter of minutes and explained every step of the process. Last but not least - I got a great interest rate (lowest of all 4 lenders I worked with) going with Sai and saved a few thousand on the closing costs as well. I could not have asked for a better experience. Thank you, Sai

• - 5/5

I closed with Sai a couple of days ago, and he made the process so easy. He explained everything very well. He is amazing and very nice! I will for sure be recommending him to my friends and family! I wish him the best! Thank you so much for your help!

• - 5/5

Sai always picks up our calls and calms us with any mortgage-related questions. He is so friendly and used to take our calls even at 10 PM at night. Thank you, Sai, for the great rate and all your help in getting our dream home.

• - 5/5

Excellent service and very approachable. Sai Lakshmana Vankayala provided clear guidance and was always available to answer questions. The experience was smooth and efficient. Thank you!

• - 5/5

I had a wonderful experience with Sai Lakshmana Vankayala. Very professional, knowledgeable, and helpful throughout the process. I highly recommend their services to anyone looking for reliable support. Truly a great find in Indianapolis!

• - 5/5

Outstanding service! Sai Lakshmana Vankayala is someone you can trust—punctual, respectful, and very detail-oriented. I’m extremely satisfied with the outcome and would use their service again without hesitation.

• - 5/5

Very professional and courteous. I felt supported at every step and truly appreciated the time and effort taken to explain everything in detail. Would definitely recommend to friends and family

• - 5/5

In Years Past, Warren has helped me refinance my home twice reducing my debt each time. He is a great guy and you will enjoy him immensely and be pleased by the reduction in your monthly mortgage payments. I highly recommend him to you. :-)